FSU Home  

Location & Hours
FSU Student Union,
M-F, 9am-5pm
Map

Contact
send email send email
phone number 850/644-7344


I. Overview
Computrace®Complete is a comprehensive anti-theft solution that combines Computer Theft Recovery, Data Protection, Secure Asset Tracking and the peace of mind with up to a $1000 Service Guarantee if a stolen computer cannot be recovered.

II. ComputraceComplete vs. Computrace LoJack:
  • ComputraceComplete is a 4yr pre-installed package with a $1000 Service Guarantee
  • Computrace LoJack is a 1yr laptop tracking program without a Service Guarantee

III. What laptops have the 4 year ComputraceComplete?
  • Dell Latitude D630's and D830's (Dell Total Mobility Bundles)
  • HP 6910p and 8510p (HP Total Mobility Bundles)
  • Lenovo R61 and T61p (Lenovo Total Mobility Bundles)

IV. What laptops have the 1 year Computrace LoJack?
  • ALL of our Sony Vaio laptops
  • Dell 1420's

Question: Is Computrace anti-theft software available for the Mac?:
Yes, but at this time we are not offering it. We anticipate having this option at the start of the Fall semester. Computrace anti-theft software is not a part of our Mac bundles.

Question: If my laptop is stolen can't they just erase the Computrace software?:
The Computrace Agent is extremely difficult to remove. The Computrace software incorporates a self-healing technology that we call “persistence”, which essentially rebuilds the agent software installation even if the agent service is deleted by conventional means. The self-healing function is not resident within the file system and is more difficult to detect and remove than “normal” software. The "persistent" module is embedded into the BIOS of the computer.


 

Student bundles w/ ComputraceComplete